Staff Tutorials (A Checklist) for Tech-Talk
How to Get Users Engaged
YOUR DIRECTIONS: Go to www.tech-talk.com. Login in with your organization’s username and password. Familiarize yourself with each topic below (click on each link) so that you can easily answer people who ask you tech questions and help them become more empowered … able to learn and find answers for themselves. This will build their confidence and their pride!
NOTE: Remember Our Username!
So Everyone Will Be Counted In The Reporting.
1. What they can do on the Tech-Talk HOME PAGE
The Tech-Talk HOME PAGE offers you several ways to explore this website.
- Scan the blue navigation bar at the top, noting the Learning Activities tab.
- Sign up to get one new tip sent to you each week.
- Use the four (4) search boxes to find what you need.
- Scroll down for the most recent articles in 3 areas … we use technology to communicate and lead!
- Click on the New to Tech-Talk area for getting started.
2. Where to find the one-minute video ABOUT Tech-Talk
The one-minute video ABOUT Tech-Talk gives them a quick overview.
- How they can benefit from this technology for non-techies
- The different ways to get to the Tech-Talk information
3. How to BROWSE by popular tech categories
They can BROWSE by popular tech categories. In the Search by Topic box they’ll find…
- Email, Gmail, Outlook
- Excel / Google Sheets
- Google and Internet
- Graphics and Media
- Hardware and Software
- PowerPoint / Google Slides
- Social Media
- Web Design
- Web Tools and Websites
- Word / Google Docs
4. What goodies they’ll find in the LEARNING ACTIVITIES tab
They can discover fun ways to LEARN with different ACTIVITIES in this section. They’ll find…
Read, Watch and Do with…
- Business Tools Kits
- Education Tool Kits
- Communication Tool Kits
- Treasure Hunts
- Webinars (Live and Recorded)
Specialty Topics
- First Steps and Basics for Non-Techies
- Protection and Recovery articles
- Formatting in Word, Excel, PPT
- Research Steps and Job Hunting
- Quick Reference Guides (One-Sheets)
5. How to find info on JOB hunting, resumes, interviews
When trying to find a job or hire someone new, these articles will help.
6. How to find what they need through SEARCHING
There are several ways to find what you need by SEARCHING in Tech-Talk.
- Search by KEYWORD (or WORDS).
- Search by TOPIC (or CATEGORY).
- Search through COMMON PROBLEMS.
- Ask A Question button.
7. How patrons & students can get weekly TIPS
Signing up for the Tech-Talk NEWSLETTER has several benefits! Every week…
- They’ll get a new tip … a tech surprise they didn’t know existed.
- They’ll be reminded that they have the website to help them at any time.
8. How to watch or participate in LIVE Webinars
In the Tech-Talk webinars, attendees ask questions. Recordings are available, organized in four categories.
- Internet, Google, Social Media
- Windows and Office
- Graphics, Video, Audio
- Interpersonal and Work Skills
9. What they can discover in POPULAR PROBLEMS
15 collections, each with the five best articles we wrote to solve the issue. They’ll find topics covering…
- Email, Gmail, Outlook
- Working in Word, Excel, PPT
- Graphics and Web Tools
- Organizing and Windows 10
10. How to get access through MOBILE APP (Cell phone)
No matter where they are (home, office or on the road), they can get access to the Tech-Talk website.
- Apple and Android
- Find it in their App Store
- Find it as: Tech-Talk
BONUS #1: Magic words to say when asked a tech question so that they feel empowered to find answers for themselves.
BONUS #3: Promotional Resources you can use. (Logout of Tech-Talk; sign into your Tech-Talk Admin account.)