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“After I left the webinar I thought, Wow, I learned all these things in the last hour. I should have done this 5 years ago, 10 years ago.”

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sense of the questions and responses.”

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“When staff are helping folks at the reference desk, Popular Problems is the first page they check.”

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“I enjoy your computer tips! They’re really helpful!

“I always learn something from reading it! I especially liked this week’s Communications Tip: Ask for ‘One’“

“I was telling my coworker how I always learn something helpful from the Tech-Talk newsletter, and then I saw your segment on Comments and thought, ‘I should share my appreciation.’ Thank you for all the helpful, timely, relevant content!”

“The Communications resources are super! There are a couple tips on gaining clarity our folks will especially like.”

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“This is an AMAZING article. Very helpful!”

“Thank you! Now to practice what I’ve learned. 😉 I’ve already downloaded the app onto my smartphone.”

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“Because I have repeated “OOH!” and “Ah-ha” moments with Tech-Talk, I realize I’m not as advanced as I’d like.”

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“It’s not just product knowledge, it’s integrated into your work. That’s what I like about it!”

“I really appreciate the thoroughness of these … and the simple language, so you ‘get it’.”

“We’re very excited about how this helps us in our role as education leaders for our districts.”

“Thanks! This is great!! Worked!!”

“The same day I sent out a particular Tech-Talk tip, two of my staff told me they used it to assist patrons.”

“Your Tech-Talks are going wild. We’re getting great feedback on them!”

“Many thanks … I spent hours of frustration trying to figure this out before this great article.”

“We really love your service and receive many compliments on the Tech-Talk tips!”

“Awesome – it worked! You have saved me many moments of frustration!!”

“We’re really excited about this landing page and skills section!”

“Thanks, Linda! There was a LOT of information that we can definitely use.”

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“I really like TT because it is interesting and useful. I’m 74 years old and all the things you put out I’m learning slowly, but surely. The stuff you cover helps me endlessly.”

“Thank you for the information. You guys have been so awesome!”

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“I did it, Yeah! I can finally email all of my student workers at once from my phone!”

“People with different degrees of experience can still walk away with something useful!”

“I should have said, “You” did it…you empowered me to do it.”

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“Awesome! Thank you for sharing this feature [Microsoft Steps Recorder] with us. I will share it with my colleagues.”

“I know that I can always turn to Tech-Talk and get my answers! Your videos are really well done and I love the format.”

“You are so responsive, and we appreciate you!”

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“I learned so much from Tech-Talk, things I didn’t know I needed.”

“This is great! I looked around in the database today and already learned something new. I will continue to
explore and I appreciate your help!”

“Your instructions are working very well for me! So, thank you again for your patience, kindness and time!”

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“In the grand scheme of things, it’s a pretty inexpensive way to meet our district’s needs.”

“This is much better than anything I could have done on my own.”

“You are the best!”

“I love learning some small tip that can be so very useful! Thank you for sharing.”