
Gain a competitive edge in the job market with this professional development resource: Technology Training for Non-Techies and Communications Skills Expertise.

Browse These Recent Articles & Videos
FUN TOOLS to Reduce Zoom Fatigue, Build Teams
[WEBINAR] Teambuilding and meeting engagement can be a challenge – whether you’re onsite, in a classroom or holding a hybrid event. We’ll show you a [...]
Be Personal When Presenting
[COMMUNICATE] If there is one thing you can do when speaking or presenting to a group to keep your audience's attention, to help them understand your [...]
Beware of Excluding People Accidentally
[LEADERSHIP] Have you ever thought about why and when you exclude some people when sharing information? Is it intentional and for good reason? Or is it [...]
The Secret to Resizing Shapes and Objects
[WORD] Have you ever tried to "re-size" an object (shape, photo, text box) and ended up with a distorted image? For instance, when you insert a [...]
ENCORE – Tech-Hero, Part 1: Basic & Inter Office Tricks
[WEBINAR] An ENCORE and LIVE presentation. This is a highly viewed webinar that we will replay for those of you who missed it the first [...]
No-Cost Staff Recognition
[LEADERSHIP] Your organization may not have a budget for staff recognition. But, just because no funds are available doesn't mean you should forgo giving employees the appreciation they deserve. To make [...]
How Do You Handle an “Interrupter”?
[COMMUNICATE] You're in a meeting and can't seem to complete a thought without a team member jumping in mid-sentence with their input, cutting you off. When it happens [...]
Virtual Team Building Using Fun Web Tools
[WEB TOOLS] Would you agree that because so many people are working remotely, team building and work camaraderie is undergoing a major shift? When you're [...]
MOBILE: Edit/Create Eye-Catching Video on Your Phone
[WEBINAR] You’ve taken a great video on your phone and now you want to share it on social media. However, you need to do some [...]
Build Success Patterns
[LEADERSHIP] Did you know that you can build success patterns into your gray matter? Every time you feel like a winner, it gets embedded in your brain. The next time you try [...]
Listen to Understand
[COMMUNICATE] Watch your listening style ... don't respond before hearing. Stephen Covey said, "Most people do not listen with the intent to understand. Most people listen [...]
Protect Your Work with a Watermark
[WORD/G-DOCS] I was talking to my colleague, Jean, about a presentation she attended about time management. The topic was very similar to one she had recently given [...]
Agenda Timing
[LEADERSHIP] Do you put timeframes on each item of an agenda? Probably not, right? I bet you're thinking it's time-consuming and the group often ignores the [...]
Avoid Saying “wanted to…”
[COMMUNICATE] Yes, this article is about "power words", but the term we're talking about this time takes away from your power. We suggest you minimize its use! [...]
Easily Edit Video on Your Mobile Device
[VIDEO] Most of us use our smartphones to take pictures and videos, right? But when you take a series of video clips and want to [...]
Meeting Productivity
[LEADERSHIP] I bet you think that if your meeting has an agenda, you'll be more productive, right? Certainly, that is true but there is another aspect [...]
“Must” Instead of “Have to”
[COMMUNICATE] "I have to tell you something." Sounds pretty important, right? You often use the words "have to" to show a need or obligation. But what [...]
HYBRID PROGRAMS – Equipment Needed
[WEBINAR] Guest Presenter: Jacquie Owens, Baldwinsville Public Library (NY) You’re holding a hybrid program such as a Book Club. Some of your attendees are in [...]
New Fraud Methods to Avoid
[EMAIL] We have written before about how to determine if a suspicious email is legitimate or not. Unfortunately, these scammers continue to get better at [...]
Boost Others with Photos
[LEADERSHIP] If you're a good leader or a team supporter, you're always looking for a way to boost others up, right? When times get stressful and [...]
Is Voicemail Dead?
[COMMUNICATE] With the increase in direct messages (DM's), texting, and emails, the use of voicemail has seen a significant decline. For example, organizations like Coca-Cola and [...]
Equipment Needed to Hold Comfortable Conversations in a Hybrid Program
[HARDWARE] Online programs are not going away in the near future, if ever! So holding programs (like a book club, a craft class, a conference) are [...]
LOOM: Stop Explaining Over and Over, Use Video
[WEBINAR] You loved the article on Loom.com (instantly capturing what you’re doing on your computer – thus creating a 1-5 minute video). See practical applications that will [...]
Fun Way to Build Team Spirit
[Leadership] As you well know, your team is made up of individuals, each of whom needs to be recognized periodically for their contributions to the success [...]