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“Become” Instead of “Do”
[LEADERSHIP] A light bulb turned on for me when I heard a new concept of a better way to change behavior to achieve your goals. This [...]
Change Default Colors to Your Favorites
[WORD] When I'm working on a Word document and changing colors -- whether it's for a font, a shape, or a text box, the default colors [...]
EMAIL LISTS: Your Best Marketing Tool
[WEBINAR] Every organization needs an email list so they can send out important news, events and helpful tips (like a bit of Tech-Talk). In this [...]
One-on-One Vision Talks
[LEADERSHIP] I bet you go straight to organizational goals in your head when you hear, "let's talk vision". Actually, I'm going to suggest a new idea: [...]
Strategic use of a Subject Line
[COMMUNICATE] You've crafted the perfect email - whether it be a concise request to your supervisor or an event announcement that will be sent to 1000 people. [...]
Why Email Lists Matter!
[EMAIL] I was in a library branch the other day and walked by a room where they were having a used book sale. The Friends of the [...]
New Comments and Notes
[EXCEL / G-Sheets] Have you ever received a spreadsheet from a colleague and wondered what exactly some of the data meant? The numbers really didn't give [...]
Power Words
[COMMUNICATE] Have you ever needed to send a text, an email or leave a voice message, and you really wanted the other person to connect with [...]
The Best Way to Use “I” – Part II
[COMMUNICATE] No one wants to be considered egocentric so we avoid using the word "I" too much in conversations. We ask others about themselves and what [...]
Convert Files from One Format to Another
[WEB TOOL] I had a PDF flyer for an event I wanted to share on Facebook, but there was a problem. I couldn't upload the document [...]
Techniques to Increase Excel/G-Sheets Skills
[WEBINAR] If you're looking for advanced techniques to increase your Excel/G-Sheets skills, try these! Analysis Techniques with formulas, lookups and pivot tables: Six popular (advanced [...]
Craft Revealing Survey Questions
Have you ever wanted to craft a survey to discover information that would help you do your job? Have you found in the past that the [...]
The Best Way to Use “I”
In previous articles, we talked about the word "you" and how you can strategically use it to build people up ... or avoid it so that [...]
See the Detail Behind a Pivot Table Number
[EXCEL] You have a spreadsheet with a lot of data and you've created pivot tables for the analysis. Now, you want to drill down to see [...]
Give and Ask for Feedback
[LEADERSHIP] Making a point to use feedback in a variety of ways is one important principle for creating a great communications environment. If you're in a [...]
Active Listening
[COMMUNICATE] How often do you really listen to someone? Do you find yourself saying "uh-huh" during a conversation, when you really don't know what was said? [...]
Thinking of Getting a Smartwatch?
[HARDWARE] Are you considering getting a smartwatch but aren't quite sure that having a mini computer on your wrist is as useful as it sounds? What [...]
INTERNET: Keep Safe Surfing, Shopping Online
[WEBINAR] Do you practice good Internet safety? Are your files and documents protected from a cyber-attack? In this webinar, we’ll update you on the latest [...]
Use AND… instead of BUT
When you're in a conversation and listening to another person's ideas or input, be very careful not to automatically say, "Yes, but..." When you say "but..." (even when [...]
Five Key Phrases From This Past Year
Whether you're a leader or a team player, using the best communication techniques will help you feel better and achieve more. Plus, with people switching to [...]
8 Tips for Safe Online Shopping
[INTERNET] It's not just the holidays when people do a lot of online shopping. For many, it's the primary way to receive prescriptions, clothing, and even [...]
Positive and Constructive Worry
[COMMUNICATE] I ran across a fabulous thought in the book, "Psycho-Cybernetics" by Maxwell Maltz. It's a method for individuals to create their reality. It's in the [...]
Egalitarian Manager Mode
[LEADERSHIP] As I see it, there are four types of manager modes. These different leadership approaches vary based on an individual’s belief system and decision-making preferences [...]
How to Create (and Print) Headers and Footers
[EXCEL/G-Sheets] Did you know that you can include headers and footers in your Excel spreadsheets (or Google Sheets) just as you can in a Word document? We're [...]